CleanSnap CleanSnap

Privacy Policy

Last Updated: May 19, 2026

General

This Privacy Policy describes how CleanSnap (the "App") collects and uses your information. We only collect data that helps us provide, maintain, and improve our services for you.

Information We Process

When you use the App, we may collect the following information and personal data:

Information That Is Processed Automatically

To ensure the stable functionality of the App, we may collect certain technical information, including your IP address, system logs, device model, operating system, and approximate location. This data is processed strictly for essential technical purposes: identifying crashes and errors, conducting performance analysis, ensuring data security, and maintaining compliance with applicable legal requirements. We utilize this information to provide a secure and optimized user experience within the App.

Permissions on your device

In providing our product's functions and services, we may need you to allow certain "permissions" on your device, which will enable to information collection and usage relevant to those functions. These include the permissions described in the list below (please take note that we may revise and update this list from time to time, for reasons such as update or revision of our product, technology upgrading such as changes in your phone's operating system, or legal and policy requirements. Such changes will be posted in our updated Privacy Policy):

  • Read and delete contents on storage
  • Contacts
  • Photos / Videos
  • Wi-Fi and Network State

Please note that allowing these permissions will be deemed as your consent to allow us to collect and use relevant information to realize relevant functions; when you deny or disable the permissions in whole or in part, it means you have refused to provide related information to us, therefore also making us unable to provide you those functions relevant to such permissions. To the extent allowed by applicable laws, your decision to deny a certain permission on your device does not affect or invalidate our previous handling of your relevant information which has been based on your prior consent to allow such permission.

How and Why We use this information?

Personal Information —— since we do not collect Personal Information, we may not use your personal information in any way.

To make our service available. We use information that you submit and information that is processed automatically to provide you with all requested services.

Non-Personal Information. We may use Non-Personal Information for any purpose as below:

To personalize user experience —— We may use your Non-Personal Information to understand demographics, customer interest, and other trends among our Users;

To help develop our service —— We may use Non-Personal Information to provide, maintain, improve and modify the Applications, Services and the Site and develop new services;

To further develop our App's business. We may use Non-Personal Information for promotion and marketing purposes.

Third-Party Service Providers

To optimize App performance, analyze user behavior, measure marketing campaigns, and provide essential services, we integrate third-party Software Development Kits (SDKs). These third parties may collect, store, and process your data independently in accordance with their own privacy policies.

The third-party services we use include:

Firebase (Google LLC)

Purpose: Used for crash reporting (Crashlytics), app performance monitoring, and basic product analytics to help us understand how users interact with the App and improve stability.

Data Collected: Device identifiers (e.g., IDFV), installation UUIDs, crash logs, device models, operating system details, and app usage statistics.

Privacy Policy: You can learn more about how Firebase handles your data by visiting the Google Privacy Information.

AppsFlyer (AppsFlyer Ltd.)

Purpose: Used for mobile attribution and marketing analytics. It helps us measure the effectiveness of our advertising campaigns and understand which marketing channels brought users to our App.

Data Collected: IP address, device identifiers (such as IDFA), device type, operating system, carrier, engagement events within the app, and download/installation sources.

Privacy Policy: For more information on how AppsFlyer protects your data, please review the AppsFlyer Privacy Policy.

Facebook SDK / Meta Ads (Meta Platforms, Inc.)

Purpose: Used for ad attribution, tracking the effectiveness of our marketing campaigns on Meta platforms (Facebook, Instagram, etc.), and optimizing our promotional efforts.

Data Collected: Device identifiers (such as IDFA), IP address, app installation status, app launch events, and custom in-app events (e.g., completing a setup).

Privacy Policy: To understand how Meta processes your data and how you can manage your ad preferences, please visit the Meta Privacy Policy.

Note on iOS Tracking: We strictly adhere to Apple's App Tracking Transparency (ATT) framework. The collection and sharing of your IDFA for tracking and attribution purposes by AppsFlyer and Facebook will only occur if you explicitly grant permission via the iOS tracking prompt.

SECURITY

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

CHILDREN'S PRIVACY

Our Platform is not intended for children (under the age of 13 or such higher age as required by applicable law). We do not knowingly collect or solicit any personal data or target interest based advertising to children and we do not knowingly allow children to register for or use the Platform. Children should not use our Platform or send us any personal data about themselves at any time. In the event that we learn that we have inadvertently gathered personal data from children, we will take reasonable measures to promptly erase such information from our records.

Contact Us

If you have any questions, please contact us: [email protected]

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Contact: [email protected]